INCCRRA (Illinois Network Child Care Resource and Referral Agency) is excited to be able to add to our team! Our vision is to provide quality care and education that creates a lifetime of equitable opportunities for all children. INCCRRA is excited to offer this Program Specialist position as Hybrid work environment.

Role Summary:

INCCRRA is seeking a Program Specialist to join our Professional Development Department. An individual in this position is responsible for the receiving, entry, processing, participant determinations, counseling, and communications, as needed, to Professional Development Program participants. An individual in this position must be able to follow a process that is set up for them and be detail oriented.

What's in it for you?

At INCCRRA we offer a teamwork environment with great benefits.

Some of those great benefits include:

• Competitive employee wages
• Medical/Dental/Vision/Life/Disability/Competitive 403(b) Match
• Paid time off summary:
• 13 days of PTO & 12 sick days within first full year of employment.
• 40 hours of time off in accordance with the Paid Leave for all Workers act every calendar year in addition to your accrued time.
• 10 paid holidays off per year as well as employee birthday off.
• Tuition Reimbursement up to $2,500 per fiscal year.
• Healthy work-life balance with flexible work hours.
• Hybrid work environment following 90 days of employment.

What will you be doing?

• Receive and process program applications and documentation. Enter all applications and documentation into the data tracking program and scanning program.
• Counsel/Correspond with program participants and maintain accurate case notes. Resolve application or documentation issues.
• Determine program eligibility and meet department accuracy expectation.
• Authorize payments or coursework for eligible applicants.
• Perform other job-related duties as assigned.

Knowledge, Skills and abilities we are looking for:

• Completion of 4 years of high school diploma, or equivalent, plus completion of two years of college or technical school with an associate degree
• An individual in this position is expected to learn and complete all assigned tasks within the designated program.
• An individual in this position is expected to complete all tasks with accuracy, as set within the Department.
• An individual in this position will need basic computer knowledge, basic math skills, self-motivated and excellent oral and written communication skills, and the ability to multi-task.

**We are actively recruiting for this role and will not wait for the closing date of this posting before interviewing or identifying a candidate in which to make an offer to. Therefore, the posting may close prior to the date listed.